1. The Direct Seller, who has placed an order as overleaf for the products/services mentioned therein, herein declares that he/she has voluntarily, without any coercion, placed order overleaf, online/digitally or personally, for purchasing the products being marketed by M/S My Digital Shopping.

2. The Direct Seller herein assures that he/she has visited the website of the My Digital Shopping www.mydigitalshopping.com and asserted itself with the products and all relevant information thereto.

3. The My Digital Shopping herein assures to the Direct Seller that it has employed sufficient measures to safeguard the data provided by it and the same is displayed on its website: www.mydigitalshopping.com.

4. The My Digital Shopping also assures the Direct Seller that it has well defined Buy-back and refund policy and mechanism displayed on its website: www.mydigitalshopping.com.

5. The My Digital Shopping also assures the Direct Seller that it has a well-defined "Grievance redressal mechanism" displayed on its website: www.mydigitalshopping.com. The remedial measures available to the Direct Seller are:

• Acknowledgement and Resolution of complaint by the My Digital Shopping's customer care Cell within 48 hours of the time the complaint it receives at its end
• Within 30 days from the date of receipt of the complaint at its end by the Grievance Redressal Officer particulars of whom are displayed on its website: www.mydigitalshopping.com.
• Thereafter, if still unsatisfied, the Direct Seller will have to approach the National Consumer Helpline or State Consumer Helpline (NCH or SCH) of which the My Digital Shopping is a convergence partner.
• If still not satisfied with the resolution offered by NCH or SCH, as the case may be, the Direct Seller can approach an appropriate Consumer forum or Consumer court.

6. These terms and conditions have been prescribed by the My Digital Shopping, without prejudice, in accordance with the prevailing provisions of the Consumer Protection Act, 2019 and Rules framed there under.